OnlyPrepy privacy notice.

Who this notice covers

This notice applies when you visit onlyprepy.org, use its tutoring enquiry form or contact OnlyPrepy using the email address published on the website. OnlyPrepy provides independent online tutoring support. The website is intended for adults and for parents or guardians arranging support for a student under 18.

If the tutoring is for a student under 18, a parent or guardian should submit the enquiry and provide their own contact details. Please do not send passwords, payment card details, health records or other sensitive information through the form.

Information we collect

Tutoring enquiries

When you submit the form, we receive the student’s name, whether you are a parent, guardian or adult student, your contact email, and the country and time zone you provide. You may also provide a phone or WhatsApp number.

The form asks for learning details so that we can understand the request. These may include the programme, subject, course level, current performance, target, examination session, areas of difficulty, preferred support, availability, desired start date and any additional message you choose to add.

Technical and analytics information

The website uses Google Analytics to understand how visitors use its pages. This may collect information such as pages viewed, approximate location, device and browser type, referral source and interactions with the site. Google may set or read analytics identifiers according to its own terms and privacy information.

Cloudflare provides website delivery and security services. Its systems may process technical request data such as an IP address, request time, browser information and security signals to deliver the site, prevent abuse and maintain service reliability.

How we use the information

We use tutoring enquiry information to review what support has been requested, respond to you, discuss tutor fit and availability, and arrange next steps if you choose to continue. An enquiry does not create a tutoring agreement and does not guarantee that a tutor is available.

We use website and security information to operate the site, detect misuse, fix technical problems and understand which pages are useful. We do not use the enquiry form to collect payment details, and we do not sell the personal information submitted through it.

How an enquiry is delivered

The form sends your information over an encrypted HTTPS connection to a Cloudflare Worker used by OnlyPrepy. The Worker validates the submission and asks Resend, OnlyPrepy’s transactional email provider, to deliver it from info@onlyprepy.org to the OnlyPrepy inbox at hello@onlyprepy.org. The website shows a success message only after Resend accepts the message.

The enquiry is then held in OnlyPrepy’s email account so that it can be reviewed and answered. Cloudflare, Resend and the email hosting provider process the information as service providers needed to transmit, protect and store the message. Information may be processed in countries other than the one where you live, subject to the providers’ safeguards and applicable law.

Retention and security

Enquiry emails are kept only for as long as reasonably needed to respond, arrange requested services, maintain appropriate business records and resolve concerns. Messages that are no longer needed are deleted as part of normal mailbox management, unless they must be kept for a legal or operational reason.

We use HTTPS, server-side validation, restricted email credentials and anti-spam controls to reduce the risk of unauthorized access or misuse. No internet service can promise absolute security, so please share only the information needed for the tutoring request.

Your choices and requests

You can choose not to submit the form and can contact OnlyPrepy directly by email instead. You may ask what personal information we hold about your enquiry, request a correction, ask for deletion where appropriate, or withdraw from further contact.

Depending on where you live, local law may give you additional rights concerning access, correction, deletion, restriction, objection or data portability. We may need to verify your identity before completing a request. You may also have the right to complain to the privacy or data protection authority in your country.

Contact OnlyPrepy

For privacy questions or requests, email hello@onlyprepy.org. Include enough information for us to identify the relevant enquiry, but do not send passwords or payment details.

We may update this notice when the website, service providers or handling practices change. The date at the top shows when this version was last updated.